Scroll to Top



October 23, 2018

What and How, but Why?

Working around the region for the past 20 years has taught me to always be sure to know what to do, and how to do it. All my aspirations were to always learn more by using the what and the how. Two things that are highly expected by trainers/consultants....


July 30, 2018

To give or not to give

Many customer-facing employees, managers, and probably some back-office employees, like workshop managers, share their mobile numbers with customers (personal or work numbers).Many companies make sure it is mentioned on the business card so that customers can reach them at any time to get support. Sometimes customers even ask for a personal number if only the work number was mentioned, and we so proudly write it on the business card...


Augu 21, 2018

All the caller wants is to be acknowledged

When it comes to customers/clients buying our products or services, they have ONE basic need, the need to be acknowledged – yes, I say “need” because what they “want” can be very different. So when they call you at their convenience disregarding yours, all they need is to be acknowledged in any way possible....


November 27, 2018

CDX Learning and Tiqani Management Consultancy

Tiqani is pleased to showcase its official representation of CDX Learning. From a broad spectrum of fields, more specifically vocational and trade, CDX Learning is an interactive online learning and testing platform that was designed to meet the needs of the learners, instructors and professionals alike....


December 24, 2018

What do you do?

Like everyone else, Sales and Service employees are asked: "What do you do?" The typical response is: "I am a Sales consultant / service / parts advisor at company XYZ; I sell cars / I sell parts and repairs."


May 28, 2020

What we learned! Our first Virtual Classroom Training (VCT) Design and delivery.

Having had my fair share of face-to-face sessions for more than 21 years, I reached a stage where I just needed to read whatever material I was given and, within 2 hours, I would be ready to deliver with activities, games, competitions, discussions, pop quizzes, you name it...


Augu 8, 2020

Virtual Selling: Series 1

It is no secret that selling has been changing for a few years. The recent COVID-19 pandemic has accelerated the change tremendously...


November 22, 2020

Why not: Product Specialists

A while back I did a small research related to trust and job title...


December 14, 2020

The Work-Life Buckets: A practical method for time management.

We are very excited to announce that Tiqani Inc. and NPTC Group of Colleges have signed a Memorandum of...


December 5, 2023

Customer Complaints & the Purchasing Experience

This year has been a challenge for most of us especially working from home. I am sure many of you felt the level of productivity...

Latest News

December 1st, 2017


A new milestone achieved!

For many years, Tiqani was determined to achieve excellence. And with hard work and commitment, Tiqani received the “Accreditation” status from the Canadian Organization for Certification and Accreditation “TRACCERT”....

January 1st, 2018


Tiqani in KSA, represented by Khaled Alwassia

Tiqani is glad to announce the partnership with Alwassia Management Services and its veteran Mr. Khaled Alwassia. With decades of expertise in the automotive industry, Khaled will add value to our team and will participate in the future projects which we will be leading in KSA.

March 28th, 2018


From Jordan To The ME Region

Tiqani was selected to run a certified pre-owned training program ( from appraisal, to trade in and sales) for Nissan in the middle east. We start sharing our expertise around the region in Amman, Jordan

September 10th, 2018


Certified by Marshall Goldsmith Stakeholder Centered Coaching

Tiqani is proud to announce that 2 of its members, Rudy Shukri & Khaled Alwassia, have recently been certified by Marshall Goldsmith Stakeholder Centered Coaching...

March 20th, 2020


A new partnership between prodiags & tiqani to “bring more learning options to you”

As a talent development establishment, we always thrive to support automotive professionals as well as enthusiasts to quench their thirst for more learning and more information. This partnership adds another milestone in Tiqani’s mission to Inspire, Engage, and Empower...

February 17th, 2022


The Collaboration of Tiqani Inc. & NPTC

We are very excited to announce that Tiqani Inc. and NPTC Group of Colleges have signed a Memorandum of Understanding to collaborate and work together to develop a skilled workforce, maximizing potential to help businesses work more effectively and efficiently...

Subscribe to gain access to
latest L&D insights.