Why not: Product Specialists
November 22nd, 2020 | admin

A while back I did a small research related to trust and job title. “Who would you choose to do business with”. The results came in as follows: Sales Advisor/Consultant 36% Sales Executive/representative 8% Product Specialist 47% Sales Engineer 8%   The title....

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What do you do?
December 24th, 2018 | admin

By RUDY SHUKRI Like everyone else, Sales and Service employees are asked: “What do you do?” The typical response is: “I am a Sales consultant / service / parts advisor at company XYZ; I sell cars / I sell parts and repairs.”  ....

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What and How, but Why?
October 23rd, 2018 | admin

By RUDY SHUKRI   Working around the region for the past 20 years has taught me to always be sure to know what to do, and how to do it. All my aspirations were to always learn more by using the what and....

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All the caller wants is to be acknowledged
August 21st, 2018 | admin

By RUDY SHUKRI First, I would like to thank all who liked and commented on our post “To Give or Not to Give” and left their practical and interesting views. Allow me to take it from there and add our best practice. When....

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To give or not to give
July 30th, 2018 | admin

By RUDY SHUKRI Would you share your direct number with a customer?   Many customer-facing employees, managers, and probably some back-office employees, like workshop managers, share their mobile numbers with customers (personal or work numbers).Many companies make sure it is mentioned on the....

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