This year has been a challenge for most of us especially working from home. I am sure many of you felt the level of productivity you are at. For me, it was NOT acceptable. A while back I asked the LinkedIn community....
Read MoreA while back I did a small research related to trust and job title. “Who would you choose to do business with”. The results came in as follows: Sales Advisor/Consultant 36% Sales Executive/representative 8% Product Specialist 47% Sales Engineer 8% The title....
Read MoreIntroduction – Pre Virtual Classroom Training Having had my fair share of face-to-face sessions for more than 21 years, I reached a stage where I just needed to read whatever material I was given and, within 2 hours, I would be ready to....
Read MoreBy RUDY SHUKRI Like everyone else, Sales and Service employees are asked: “What do you do?” The typical response is: “I am a Sales consultant / service / parts advisor at company XYZ; I sell cars / I sell parts and repairs.” ....
Read MoreBy RUDY SHUKRI Working around the region for the past 20 years has taught me to always be sure to know what to do, and how to do it. All my aspirations were to always learn more by using the what and....
Read MoreBy RUDY SHUKRI First, I would like to thank all who liked and commented on our post “To Give or Not to Give” and left their practical and interesting views. Allow me to take it from there and add our best practice. When....
Read MoreBy RUDY SHUKRI Would you share your direct number with a customer? Many customer-facing employees, managers, and probably some back-office employees, like workshop managers, share their mobile numbers with customers (personal or work numbers).Many companies make sure it is mentioned on the....
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